Service Technician Specialist

The Service Technician Specialist is responsible for managing the quality and efficiency of all in-store service repairs. Successful candidates will have strong mechanical and analytical skills, possess effective written and verbal communication skills, and possess intermediate computer skills.
Essential Functions:
+ Responsible for managing and executing all aspects of business at the in-store services counter.
+ Professionally communicate with store associates and services leadership at all times.
+ Remain up-to-date and maintain a high functioning working knowledge of the repairs he-she is expected to perform.
+ Comply with all Bureau of Alcohol, Tobacco, Firearms, and Explosives (BATFE), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA) regulations
+ Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standard.
+ Responsible for shop maintenance, cleanliness and organization
+ Create basic routine reports.
Non-Essential Functions:
+ Perform miscellaneous duties as assigned
Education/Years of Experience:
+ High School diploma, GED or equivalent is required
+ Successful completion of a hands-on classroom style certification training programs
Other Qualifications:
+ Must be 18 years old. (NY state must be 21yrs old)
+ Excellent spelling and grammar skills.
+ Moderate physical activity. Requires handling of average-weight objects up to 30 pounds or standing and/or walking for more than four (4) hours per day. Repeatedly bending and lifting things from floor to shelves at eye level.
+ Intermediate computer skills. Efficient with Outlook and Excel. Comfortable with learning computer based applications.
+ Available most weekdays, some evening and/or weekend hours will be required as business dictates.
+ Ability to understand and follow safety procedures
Gander Outdoors is committed to a diverse and inclusive work environment.
With Rights Come Responsibility.
Gander Outdoors is a responsible federal firearms Licensee
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Job ID _39707_
\# Positions _1_
Location _US-NY-Tonawanda_
Category _775 - Operations - Other_

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