Driver Supervisor

Company Name:
Coca-Cola Bottling Company of Buffalo, Inc.
To train and develop all drivers in order to assure route efficiency and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Manage timekeeper for Advanced Market and Coolift employees - sign weekly and monitor hours/overtime.

Primary backup dispatcher.

Determines work procedures, prepares work schedules, and expedites workflow.

Oversees that the training and development of all Advanced Market and Coolift drivers is completed.

Promotes Innovation and Creativity throughout the organization.

Handles customer inquiries and resolves complaints or service calls in an effective, timely professional manner.

Visits trade to ensure drivers are performing to company standards.

Performs route rides.

Reviews productivity logs and driver manifests for accuracy.

Investigates all distribution vehicle accidents.

Responsible for pre-employment road tests.

Issues written and oral instructions.

Follows all safety policies and procedures in compliance with all local, state and federal safety regulatory agencies.

Performs other duties as assigned by Distribution Manager.

Directly supervises employees in the Coolift and Advanced market Departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or; training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.

Must possess a CDL Class A license.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DOT Regulations
OSHA Safety
Time Management
Interaction Management
Customer Service
Supervisory Skills
Human Resource Laws
Financial Seminar for Non-Financial Management
Sales Management
QMS Training
Roadnet University

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