Sr. Express Clearance Operations (ECO) Import Coordinator

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Sr. Express Clearance Operations (ECO) Import Coordinator
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Job ID: 780679_06122014_AB Company Name: FedEx Trade Networks
FedEx Trade Networks provides import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.
FedEx Trade Networks is seeking to fill a position in Tonawanda, New York. This position is responsible for serving as the primary link between FedEx Trade Networks Transport & Brokerage, Inc. and FedEx Express for account and shipment specific issues.This position will work Monday- Friday, from 8:00am-4:30pm.
Essential duties/responsibilities include, but are not limited to:
Completes various audit activities, including complex EWSR''s, high duty, Automated Brokerage Interface (ABI) warnings, ABI errors, census rejects, high-entered value, duty verification and any other tasks that fall under the company audit functions, FDA audits, ABI errors and ABI warnings.
Records and tracks complex audit issues to initiate corrective action. This includes working with FedEx Trade Networks FDA, tech services and quality assurance groups.
Sorts and assigns departmental incoming work and monitor daily workflow to ensure regulatory timeframes are met. Failure to meet these timeframes could cost the company and our customer dollars in potential liquidated damages and additional duty. Refer potential major problems to the manager.
Corresponds in writing or by telephone with shippers, clients, and U.S. Customs and Border Protection (CBP) or other governmental agencies at all levels regarding required documentation to resolve issues that could result in millions of dollars in liquidated damages or additional duty if left unresolved.
Researches and writes claims and protests to CBP on behalf of FedEx Trade Networks and its customers to resolve issues related to the payment of duties, taxes and valuation. Obtain refunds or tender duties and process online billing application in conformance with company billing procedures.
Gathers information from FedEx systems for distribution and report building.
Produces operational and trend reports for management distribution.
Knowledge, skills, and abilities required:
High School diploma/GED. Three (3) years of business experience required, including two (2) years of related experience preferred. Knowledge of CBP and Other Government Agency (OGA) regulations and tariff schedules, general import procedures and systems preferred. Ability to work in a time sensitive environment with a high level of accuracy and productivity. Excellent computer skills with the ability to work in a windows environment. Strong communication skills, verbal and written.
Licenses/Certifications NONE
Skills Microsoft Office, Strong Problem Solving Skills, Strong Communications Skills, Excellent Communications Skills, Brokerage Systems, PC
Field of Interest Customs Brokerage Operations Support
Job Type Full Time
Location(s) of Position NY-TONAWANDA
Relevant Years Experience Required 3 years
Maximum Percent Travel Required No Travel
Preferred Language English

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